Support Overview

The Center for Technology & Training (CTT) prides itself in providing quality support to our customers. Depending on your needs, there are a variety of support resources available:

 The Roadsoft Manual

The Roadsoft Manual contains extensive and up-to-date documentation on our software applications.


 Live Support

Roadsoft support can be contacted by email at roadsoftus@mtu.edu or by phone at (906) 487-2102 weekdays between 8:00 AM and 4:30 PM EST.


 Downloads

Update and setup files for current Roadsoft customers are available at roadsoft.org/downloads.


 Training

Regular workshops and webinars on Roadsoft and related CTT projects are available (See below, or visit ctt.mtu.edu/training).


 Resources

The resources page at roadsoft.org/resources hosts general documents relevant to PASER and asset management.

Upcoming Training and Events

When:

Hosted by Center for Technology & Training @ Webinar

Learn how to:

> Enter road & bridge project data
> Translate Roadsoft treatments to Investment Reporting Tool (IRT) project classifications
> Export TAMC project reporting files for the IRT
> Upload files to the IRT
> Complete the TAMC reporting requirements


When:

Hosted by Center for Technology & Training @ Webinar

Topics include:

> Understanding the Drainage Structure module
> Adding drainage pipes and structures
> Drawing drainage basins and pipes
> Using modules and filters
> Using the Laptop Data Collector (LDC) to collect drainage structure locations and data
> Using the Drainage Network Module in the Mobile app