Support Overview

The Center for Technology & Training (CTT) prides itself in providing quality support to our customers. Depending on your needs, there are a variety of support resources available:

 The Roadsoft Manual

The Roadsoft Manual contains extensive and up-to-date documentation on our software applications.

 Live Support

Roadsoft support can be contacted by email at or by phone at (906) 487-2102 weekdays between 8:00 AM and 4:30 PM EST.


Update and setup files for current Roadsoft customers are available at


Regular workshops and webinars on Roadsoft and related CTT projects are available (See below, or visit


The resources page at hosts general documents relevant to PASER and asset management.

Upcoming Training and Events


Hosted by Center for Technology & Training @ Webinar

Learn about the latest changes and improvements to the Roadsoft software suite.  Ask questions of Roadsoft developers and suggest future enhancements.

Discussion Topics:
> 2021 Work Plan Update
> Framework Migration Update
> Traffic Count Module Update
> Roadsoft Mobile Update
> Other Features & Enhancements