Support Overview

The Center for Technology & Training (CTT) prides itself in providing quality support to our customers. Depending on your needs, there are a variety of support resources available:

 The Roadsoft Manual

The Roadsoft Manual contains extensive and up-to-date documentation on our software applications.


 Live Support

Roadsoft support can be contacted by email at roadsoftus@mtu.edu or by phone at (906) 487-2102 weekdays between 8:00 AM and 4:30 PM EST.


 Downloads

Update and setup files for current Roadsoft customers are available at roadsoft.org/downloads.


 Training

Regular workshops and webinars on Roadsoft and related CTT projects are available (See below, or visit ctt.mtu.edu/training).


 Resources

The resources page at roadsoft.org/resources hosts general documents relevant to PASER and asset management.

Upcoming Training and Events

When:

Hosted by Center for Technology & Training @ Webinar

This mini-series will give an in-depth look at configuring the Road Module tools to help you best use the Strategy & Optimization and/or Project Planning & Selection tools.

Week 1 (Oct 7): Surface Sub-Types, Treatment & Curve Definitions

Week 2 (Oct 14): Data Cleanup

Week 3 (Oct 21): Strategy Evaluation & Optimization Tool

Week 4 (Oct 28): Project Planning and Selection Tool

Week 5 (Nov 4): Project Builder

Week 6 (Nov 11): Extended Service Live Calculator